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Flexible pricing for agile teams

All charges billed monthly in USD or converted to your local currency

Startup

DIY
Best for companies
<$500k in revenue
$49/month
+
Transaction fees starting at 0.9%

Features include

Access to the eLabs full feature set
  • Automated contract management with electronic signing
  • Service plan management (tiers, discounts, pools, etc.)
  • Real-time sales order capture from your ordering portal
  • Real-time service provisioning directly to your service provider
  • Dynamic payment collection (including credit cards)
  • AI-powered billing quality control
  • Analytics through dashboards and reports
  • Comprehensive DIY guide
  • Customer support over email
  • Professional services (US$250/hour)

Pro

We'll help you do it
Best for companies with
sales of $1M to $20M
$599/month
+
Negotiable transaction fee
Book a Demo

Features include

Access to the eLabs full feature set
  • Account manager
  • Implementation manager
  • Customer service phone line
  • Professional services at a discounted rate (US$150/hour)

Enterprise

We'll do it for you
For companies with $20M+ in revenue that need white-glove, always-on service
Pricing based on your needs & volume
Apply Now

Features include

Access to the eLabs full feature set
  • Service Level Agreement, including SLA targets
  • Dedicated senior account manager
  • Dedicated senior implementation manager
  • Dedicated billing team to execute your billing runs and QA review
  • Professional services included at no additional cost

    The subscription billing platform for fast-growing companies

    Instant customer service

    Instant Customer Service

    We answer your calls immediately, not in 24 hours. When you need hands-on assistance to seize new opportunities, we’ll move quickly to keep your business moving forward.
    Scalability

    Scalability

    eLabs supports your business today and expands as you grow. It has the flexibility, reliability, and scalability to move as fast as you want to accelerate.
    Real-time data analytics

    Real-time data analytics

    Our custom dashboards deliver real-time insight into the KPIs that matter, everything from lifetime value and account receivables to churn and credit card declines.
    Built for the subscription economy

    Built for the subscription economy

    We have 20+ years of subscription billing experience. We support many subscription models, and manage customer activations and new product launches in real-time.
    Michael DeMille
    Their experience and expertise have been instrumental in planning & developing our solution, especially with respect to Invoicing and Reporting. These are critical areas to ensure proper cashflow, collections, commissions and planning. The team at eLabs brings a wealth of knowledge not only on the technical content side, but also with Processes.
    Adrian Carmichael
    It was a big problem for us to manage complex SaaS subscription billing. It stopped being an issue when we partnered with eLabs two years ago. They mapped our product life cycle, connected to our back end, and took over billing of all contracts and services in six weeks. Managed billing service works great for us!
    Andrei Fomitchev
    For over five years, we've trusted eLabs with billing our subscriptions, and the results have been excellent. They provided an easy-to-use flexible and accurate platform, while their support team always ensures that integration with our back end works smoothly. We managed to triple our subscription portfolio under eLabs management.
    John Chapman
    President and CEO, GlobalOne
    eLabs has been an important part of the success of Global One since the very first day! This powerful platform provides my team with instant visibility to key metrics necessary to effectively manage the company. As well, eLabs is a critical tool that allows GlobalOne to provide our customers with outstanding services. The professional team at eLabs is dedicated to the success of GlobalOne.
    Chris Stange
    CFO, SecureCom Wireless
    It has been a pleasure to work with eLabs team for over 10 years. They are quick to respond with solutions that work. eLabs’ billing allows to maximize cash flow and minimize billing/collection efforts we love how easy it is to use.

    Learn how we can power your subscription billing

    Book a demo
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