eLabs captures all incoming sales made by customers in real-time. We create accounts, charges, and services ready for the upcoming billing cycle. It is a fully automated process delivered through APIs and B2B interfaces.
Contract management is a “make or break” component for any subscription company. eLabs handles contract management, including electronic signing, document retention, contract terms, and charges to be accurately reflected on upcoming bills.
eLabs supports the complexities of expanding subscription plans around additional offers, upsells, discounts, promotions. Confidently create and launch new plans or change plans instantly.
Stand out with an operational support system for customer order provisioning in real-time, eLabs automatically handles activations, deactivations, subscription pauses, and reactivations.
eLabs refreshes all account information from the true source to ensure all bills are accurate, and all usage records are gathered and contracts charged. eLabs executes billing and bill publishing runs within 24 hours.
eLabs has a proprietary approach using machine learning to analyze billing data, compare data to the pre-set business model, and flag all errors, irregularities, and omissions.
eLabs processes all payments. It flags expired credit cards, inactive credit cards, inactive bank accounts and sends invoices for collection.
eLabs can be deployed on a private cloud or on-premises. A 256-bit SSL encryption key and biometric authentication are used to ensure that sensitive data is protected and payments are processed securely.